I
have been working on an assignment and currently running in KAP phase of my
assignment. You all know KAP phase is very important and need to run thoroughly
with better care because it builds base of operation support.
I
always regard “KAP
without proper attention is a big GAP”.
As
discussed in my last articles Phases
of SharePoint Transition Plan: SharePoint 2010 (Knowledge Acquisition Plan)
and What
does it take to become Transition Manager: SharePoint 2010?, I discussed
about the phases of KAP and touched little on SMTD i.e. System Maintenance
Technical Document, I realized that while understanding the clients
different environment and having multiple sessions with the SharePoint SMEs, we
tend to miss some of the important points to note down regards SharePoint environments.
Below
I have collated some points for the reference to capture the most information related
to SharePoint environments. It is always important to gather below information.
Ø Version of O.S
Ø Versions of SharePoint
Server
Ø Versions of SQL Server O.S
and SQL
Ø SharePoint Server Setup
Architecture (With Diagram)
o
No Of App Server:
o
No of Web Servers:
o
No of Index and Query Servers:
o
CA is hosted on:
o
SQL Servers:
Ø Which Servers holding index
and query server roles
Ø No, Dev, Staging, Pre-Production
and Production environments.
Ø Load Balancer info.
Ø Excel Cal. Service,
InfoPath Services etc.
Ø Outgoing and Incoming Email
services
Ø Special Service Accounts
information and rights
Ø Back-up and Restore Policy
(If any third Party S/W is used)
Ø Site Creation,
Administration Change, Site Deletion Process
Ø DR Process and Policies
Ø SQL Server set-up for the
DR Process (DB Mirroring)
o
DB Structure
o
Content DBs
o
Search Config
o
Search Content
Ø Any Scheduled jobs running
of the SharePoint Servers and Warm scripts
Ø Health Check Process and
Monitoring of the services
Ø How the change and Problem
management process
Ø Any current issues for
SharePoint or on O.S Side.
Ø SharePoint and O.S Patching
Process
Ø Service Applications List.
Ø Web Application List
Ø Maintenance Window
Ø BI features i.e. BDC and
BCS.
Ø SQL Reporting and other
reporting tool used.
Ø Any other reporting done.
To gather information on Search:
Ø Search usage – for Content
search or itemized search features (like directory)
Ø How many users perform the
queries per day?
Ø List of search pages.
Ø Does users use Advance
search and if any customizations.
Ø How many content sources
and their names. How many totals are in use?
o
Content Sources:
1.
How many items we have per content source.
2.
Schedule of the incremental and full crawls of the
content sources.
Ø Search
Infrastructure:
o
No. of Query Server:
o
No. of Index server:
o
Index size in GB:
o
No. of total items indexed:
o
Search Database size:
Ø Reports:
o
Daily search hits:
o
If OOB 30 days reports:
o
Most used Keywords:
Ø Best
Bets:
o
No of best bets already in place, including the
best bets from all the content sources.
Ø Additional
Notes:
o
If any
Ø Current
Issue:
o If any
I hope this piece of information is helpful and
useful.
If you have
any queries/questions regarding the above mentioned information then please let
me know. I would be more than happy to help you as well as resolves your
issues, Thank you.
TechNet Wiki Reference:
TechNet Wiki Reference:
Applies to:
·
SharePoint
2010,
·
SharePoint
2013.
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