It
seems a long time we haven’t talk about any integration problems and respective
troubleshooting associated with it.
Today’s
issue is based on the same! One of my users submitted a ticket by mentioning
she is facing some problems in editing the word document. Probing further I
came to know this problem is restricted to only one document and same problem
is happening for me also if try to edit the same. You must be curious that
which issue I am talking about and what should be the exact error message. Here
we go-
I can check out and check it in but if someone else try to check
it out it is not possible.
The file “filename” is locked for
exclusive use by “account-name”
Let me tell you something, the file is not under the check-out
status, it’s not currently open also but still its saying “locked”
This issue might be happened due to following reasons-
The Microsoft Office products cashes while you were working on
that particular document
PC crashes while the document is open
Loss of network connection (network issue) while document is
open
Troubleshooting:-
1. Office repair but didn’t
resulted any success in my case but you can try
2. Check the SharePoint draft
location where generally SharePoint check out happens
3. User permissions testing to
check the results
4. URL character limitation
5. Illegal filename limitation
Resolution:-
1. How to use this tool, its
relatively easy!
2. Down the wsp to your desktop
3. Upload it to the site collection
solution gallery
4. Activate the solution from
solution gallery
5. Activate the solution at the
site collection level
6. Add the webpart named as
“spfileunlock” to any page and you are done!
Applies to:
SharePoint Server 2013, SharePoint Server 2010.
