Friday, February 28, 2014

Error: "Farm is Unavailable"; SharePoint 2010

Problem description:
The entire SharePoint staging site is not accessible.

Error messages:
“Farm is Unavailable” - while accessing the site.

While running the product configuration Wizard “Cannot open database “database name” requested by login. The login failed for the user “sa”

Steps Taken & Resolution:
1.   Checked inetmgr / IIS to see all the necessary web application are started.

2.   All the necessary SharePoint & MS SQL service are started.

3.   Restarted the WFE's & DB servers.

4.   Checked the DB server and verified the User “sa” (as mentioned in error) having access to the specified database.

5.   While checking the database, we came to know several database are in offline mode.

Steps to check database is in offline or online:

1.   You will not be seeing + sign to expand the database.

2.   To confirm it is in offline, right click on the database & click on properties.

3.   In property window, Status as blank and size, space available as “Unavailable”. It confirms DB is in offline mode.

To make it online, select the database, click on “New Query” and execute the following query.

alter database [“DATABASE-NAME”]
set online

alter database [Sharepoint2010_DB]
set online

We ran the query for all the DB which was in offline. Then ran the product configuration wizard and it was successful.

Now all the sites are accessible!!!  :)

Root Cause Analysis: Several DB’s went offline because “huge amount of Log shipping data has been generated for the past 2 months and disk space crossed its threshold”. Later we identified our staging site FAST search server continuously crawling for more than 1000 hours and it never seems like stopping. This happened because “FAST Search server certificate “got expired 3 months back.

We stopped the crawling manually and renewed the fast search certificate .Also we have done shrinking of the log shipping data as well.

That’s it... & it’s all set now.

Note: If you find a different solution, please report it as a comment to this post. Be sure to double-verify it: undo your solution and verify that the problem comes back, then redo it and verify that the problem goes away.

Thursday, February 27, 2014

Fast Search Internal Server error exception - Resolved - SharePoint 2010

Today’s article is based on the numbers of problems that I faced while configuring fast search. This is the first time I have done this configuration but there were string of problems I encountered while resolving the issue. I would like to share the complete troubleshooting steps so that your time will be saved, issue will be resolved, you can meet your deadline in case of any, reduce the frustration J

SP attributes:
- SharePoint Server 2010 with recent CU
- Fast Search Server 2010

Problem description:
I have configured the Fast Search and added the content sources. I was able to crawl but found out Search results are not coming / working.

Error Message:
"Internal Server error exception" while searching from SharePoint sites.

Troubleshooting done:
1.   Verified certificate installation and configuration on both FAST and SharePoint servers

2.   Examined Service application proxy, TCP Port status and IPV6 status of FAST and SharePoint servers

3.   Verified that FAST Service Account is part of FASTSearchAdministrators and FASTSearchKeywordAdministrators group

4.   While troubleshooting FAST service and SharePoint Search Service status identified that SAMWorker process at FAST ADMIN Node was in DEAD state.

About SAMWorker:
Generates a security filter for each user to trim down the query results returned to a user.
Inputs  End user claims tokens from the QRProxyService. 
User security filter requests from the QRServer. 
Accepts configuration changes from the SAM Admin.        
Outputs Generates a user’s security filter which is joined with the user’s query in the QRServer to do security trimming.
Dependencies: LogService, SAM Admin Service, QRServer, QRServerProxy.

5.   We Provide Full Control for Machine Keys in the following location on FAST Server.

(location" “Documents and Settings\All Users\Application  Data\Microsoft\Crypto\RSA\ Machine Keys”)

6.   After this we used a new browser and browsed to the site.

Got the error "The search request was unable to connect to the Search Service"

7.   When examined SharePoint ULS, was seeing error below,

02/24/2014 09:30:05.06 w3wp.exe (0x1CD8) 0x1364 SharePoint Server Search Query g4hr Monitorable FastSearchGateway::GetQueryResult--Communication Exception searching on QRServer: http://SharePoint.amolgalaxy:13287. Putting qrserver on the exclude list for a while. Exception: System.ServiceModel.FaultException: The server was unable to process the request due to an internal error.  For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.    Server stack trace:      at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)     at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)     at IProxyRemote.ProcessRequest(String request)     at Microsoft.SharePoint.Search.Extended.Query.Http.WcfSearchEngine.GetSearchResponse(IQuery query, String searchUrlPath, String urlQueryStr, Int32 timeout)     at Microsoft.SharePoint.Search.Extended.Query.Http.AbstractUrlBasedSearchEngine.SearchInternal(IQuery query, IResultParser parser, String urlStr)     at Microsoft.SharePoint.Search.Extended.Query.Http.AbstractUrlBasedSearchEngine.Search(IQuery query)     at Microsoft.Office.Server.Search.Query.Gateway.FastSearchGateway.GetQueryResult(IQuery query). f72be699-6dae-42d0-8bd6-501f61958e3d

02/24/2014 09:30:05.06 w3wp.exe (0x1CD8) 0x1364 SharePoint Server Search Query g4hk Monitorable AbstractSearchGateway::Search--Exception when searching for sharepoint site:"http://amolgalaxy/sites/admin-apps". Ex: Microsoft.Office.Server.Search.Query.SearchServiceNotFoundException: Service fault communicating with query service http://SharePoint.amolgalaxy:13287; The server was unable to process the request due to an internal error.  For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.     at Microsoft.Office.Server.Search.Query.Gateway.FastSearchGateway.GetQueryResult(IQuery query)     at Microsoft.Office.Server.Search.Query.Gateway.FastSearchGateway.ExecuteSearch(SearchRequest request, String queryString)     at Microsoft.Office.Server.Search.Query.Gateway.AbstractSearchGateway.Search(SearchRequest request) f72be699-6dae-42d0-8bd6-501f61958e3d

8.   We confirmed that the Proxy for Search is up and running by executing Get-SPServiceApplicationProxy

- Checked the proxy setting on the IE and was not configured.
- Tried to start the SamWorker (which is dead) but it failed to start
- In the event viewer found the following error

Log Name:      Application
Source:        FASTSearchSAMWorker
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Service cannot be started. System.InvalidOperationException: Error Starting up.  Unable to initialize Startup Object Microsoft.SharePoint.Search.Extended.Security.Base.WCF.WCFServiceManager,Microsoft.SharePoint.Search.Extended.Security.Base"
at Microsoft.SharePoint.Search.Extended.Security.WorkerService.WorkerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

9. Followed steps below in an attempt to resolve this error,
- Stopped the Fast search service.
- Modified the Fast folder (%fastsearch%) permissions to add 'FASTSearchAdministrators' group members one by one, with full control.
- Set child objects to inherit permissions
- Removed the tilda files begining with ‘~’ from %fastsearch% folder
- Started the Fast services for SharePoint

It did not help resolve the issue. SamWorker remained in stopped state.

NCTRL Status   showing SAM worker  'dead'  state. 
        Services.msc> FAST Search SAM Worker Service is not started. Manually startign it is not helping to  get sam worker running.

When ran commands below in given order,
-nctrl stop samworker
-nctrl stop samadmin
-nctrl start samadmin
-nctrl start samworker
The SAMWorker process gets in to running state and goes back to dead state in 2-3 minutes.

You are not able to get any search results in the SharePoint farm. Crawling and indexing works as expected.

This is a new deployment and the issue explained above was identified during the deployment phase.

-Checked %FASTSEARCH%/var/logs/syslog/ found only   'authorization-admin_amolgalaxy.txt' . So, this system never has SAMworker running.  If so, we should see at least authorization-worker_ amolgalaxy.txt in same folder.

-Tried to set FAST logging from warning to debug
Ran commands below at customer fast server,
-Set-FASTSearchSecurityLogLevel -DefaultLogLevel debug    --> Got error "cannot set log level."

 -Set-FASTSearchSecurityLogLevel -WarningNameSpaceLogLevel  debug --> Got error "cannot set log level.”

Checked the config file in location Config File(s) Location   and verified that they are good by comparing with a good FAST server's configuration files.


%FASTSEARCH%/components/sam/admin  and


-Followed     and ran   "psconfig.ps1 -action p"   command via Powershell  as FAST For SharePoint  service account.  The command completed successfully.

-Registered ServicePrincipalNames for CN=s-fastdevsvc,OU=App Services,OU=CUSFA,DC=carrier,DC=UTC,DC=com  using SETSPN command.

That's it - Issue Resolved!  Verified that the search results are returned as expected.

Wednesday, February 26, 2014

Operations on List and Libraries using SharePoint Designer 2010

SharePoint Designer is a very powerful tool and that’s why it being used for the customizations purposes! Apart from customizations, we can build variety of workflows by using SPD2010, which I will cover in a different article. Every GUI operation is possible using SharePoint Designer 2010. Frankly speaking it’s not possible to cover every aspect here but will share the major aspects which we required on regular basis, but if you are stuck at some point which is not a part of this article then please don’t hesitate and drop me a note by mentioning your query and we will discuss further!

1.   How to create a new list/library using SharePoint Designer 2010
2.   How to rename a list/library using SharePoint Designer 2010
3.   How to delete a list/library using SharePoint Designer 2010
4.   How to open list settings page by using SharePoint Designer 2010
5.   How to save the list as template by using SharePoint Designer 2010

How to create a new list/library using SharePoint Designer 2010

a)   Open the SharePoint Designer 2010
b)   Open your SharePoint Site ->it will ask you credentials
c)   Once the site structures opens in front of you then click on list and libraries from the left navigation see the following screenshot-
d)   Once the list and libraries gets highlighted then you can see the existing structure in the right side of the screen-> click on any list so that the top navigation options gets enabled/highlighted – please refer the following screenshot.
e)   Example you wanna create ‘custom list’, as you can see from the screenshot there are several list options are available.
f)    Click on any option directly and it will give you the option to type the name of the list and description
g)   Hit OK
h)   A list will be created successfully without any issues!

How to rename a list/library using SharePoint Designer 2010
a)   If you can refer the above steps then steps from a-d are same.
b)   Click on any list that you wanted to rename it by using SharePoint Designer 2010.
c)   Select Rename from the top.
d)   Type the name as per your choice/requirements.
e)   Hit OK. – Please refer the following screenshot.

How to delete a list/library using SharePoint Designer 2010
a)   If you can refer the above steps then steps from a-d are same.
b)   Click on any list that you wanted to DELETE by using SharePoint Designer 2010.
c)   Here we have multiple options by which you can easily implement this
d)   Right click on that and hit Delete OR
e)   Select the list and hit Delete from the top.

How to open list settings page by using SharePoint Designer 2010
a)   If you can refer the above steps then steps from a-d are same.
b)   Click on that list for which you wanted to open the list settings page by using SharePoint Designer 2010. – please refer following screenshot
c)   Once the list settings page get open then you can do anything like-
A.   Change the column metadata
B.   Delete the column
C.   Rename the column
D.   Create a new view
E.   Modify the view settings
F.    Apply filtering / sorting rules etc.

How to save the list as template by using SharePoint Designer 2010
a)   If you can refer the above steps then steps from a-d are same.
b)   Click on the list that you want to save as template
c)   Select the option ‘save as template’ from the top
d)   Please refer the following screenshot
e)   Enter the name
f)    Hit OK, that’s it.

Tuesday, February 25, 2014

Setup the home page using SharePoint Designer 2010

Today’s article is based on simple facts which can be done by GUI also but would like to share the way by using SharePoint Designer 2010.

Here are the complete steps:-
1.   Open the SharePoint Designer 2010 (Start->All programs->SharePoint->Microsoft SharePoint Designer 2010)
2.   Select open site option
3.   Enter the site URL without default.aspx / Home.aspx
4.   Enter the credentials i.e. your username and password
5.   Select the ‘site pages’ library/ the location where you have created the pages
6.   Right click on the page
7.   Select ‘Set as Home page’

Note- Not only Home.aspx but you can set any page as your welcome page by this process.

Please refer the following screenshot for better clarity!


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