Issue:
While setting or new UPA service or starting an existing User profile service I
was getting error message.
Error: Cannot navigate to the requested page because user profile
synchronization service is not running, Please start the User Profile
Synchronization Service before creating a connection.
Troubleshooting:
Troubleshooting:
Checked CA and noticed that User profile synchronization
is stopped.
Checked Forefront Identity Manager Service and Forefront
Identity Manager Synchronization Service was also started.
Resolution: You
can check if you are clicking on User Profiles, you are supposed to User
Profile Service Application and click on User Profile Service Applications, and
click on Start Profile Synchronization or Configure synchronization
connection-new connection.
In my case was having an existing UPA service and every time I tried
to create new connection the old was selected from the drop-down menu.
Hope this helps.
You can refer to another issue, if you have this error
due to some other reasons.
Applies
to:
SharePoint Server 2010 SharePoint server 2013
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