Issue: One of my users
reported that whenever they click on the document type in the Document library
webpart to opne documents, they can’t seem to open the document.
Troubleshooting:
Tried
to change the hierarchy on the webpart to display documents in different order.
Tried
to check the behavior by adding new webpart and display documents.
Tried
to check on the behavior on the list attachments via webpart.
I
was unsuccessful by trying different combinations on the site and displaying to
check the behavior.
Try
to check on the same issue on net (goggling) found the KB Article talks about
the same issue.
Resolution: The below KB article
talks about the same issue, which my client was facing http://support.microsoft.com/kb/2457975.
It
explains the symptoms, cause in well manner and since its resolution involves changes
to be done on Production environments WFE’s. Make sure you test the solution in
Staging or your development environments.
In
my case my client is been asked to stick to the default behavior of the product.
If you have any queries/questions regarding
the above mentioned information then please let me know.
I would be more than happy to help you as
well as resolves your issues, thank you.
Applies to: SharePoint 2010,
SharePoint Foundation Server.
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