Amardeep Singh's SharePoint Blog

Thursday, August 28, 2014

Event ID: 6398: The Execute method of job definition Microsoft.SharePoint.Administration.SPSqmTimerJobDefinition

Issue: While doing the normal Service health checks we spotted an error message with the event ID: 6398.

Error message: The Execute method of job definition Microsoft.SharePoint.Administration.SPSqmTimerJobDefinition (ID c222b735-5733-4940-aaee-f6c1e8e7833c) threw an exception. More information is included below.

Detailed error message:

Background: With the daily health checks of our environment spotted the above error message in the Event viewer and it was related it was related to timer services. So carried out the troubleshooting.

Troubleshooting:

Checked the timer job status and it was working fine.
Checked the event viewer for any similar issues and alerts.
SharePoint health analyzer was good.
Checked the timer job status from Job history panel and it shows the error there. Data is null. This method or property cannot be called.

Resolution:
Looking further in it and from the timer job status we found that it’s an issue with the “CEIP Data Collection” timer job (the GUID in the error should match the GUID of the timer job).

CEIP is Microsoft’s “Customer Experience Improvement Program”.

The detailed resolution steps are given in the MS KB here: http://support.microsoft.com/kb/2616940

We have not executed these steps as we don’t want to send any updates to MS about our suggestions as of now.

This error message doesn’t have any impacts on the service so it’s your own discretion if you wanted to implement the steps outlined in the KB.

Products Applies to: SharePoint Server 2010.

Tuesday, August 26, 2014

SharePoint 2013 Development machine: C:\Windows\system32\config\systemprofile\Desktop error message

Issue: While installing Windows server 2012 in dual boot mode in my laptop and upgrading my client i.e. Widows 7 to Windows 8.1 I received the below error message.

Error message: C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.

Background: I had a Windows 7 enterprise installed on machine and wanted to give a try to windows 8.1. It allowed me the smooth transition but gave me error later. I wanted to build a SharePoint Server 2013 Development machine using the HYPER-V client.

Troubleshooting:

Ø Tried rebooting my machine.

Ø Have uninstalled Windows Server 2012.

Ø Tried to stop some third party services in safe mode and restart the machine normally and it did not fixed the issue.

Ø There are couples of solution suggested over the internet but the one worked me is below.

Resolution:

Open location by typing in Run command ‘C:\Windows\system32\config\systemprofile’ and verify if it has the Desktop folder there. If the Desktop folder does not exist, then create a new folder and rename it to Desktop or copy it from C:\users\Default\Desktop location.

Products Applied to:

· Windows 7

· Windows 8.1

· Windows Server 2012

· SharePoint Server 2013

Monday, August 25, 2014

ULS viewer is back: SharePoint Server 2013

While reading on the internet some of the blogs article, I came across a shocking news, which tells you that ULS viewer has been taken of as part of MSDN Archive Gallery: http://archive.msdn.microsoft.com, but later from other blog site, it was confirmed that is been re-launched on 22 Aug, 14 with some powerful like multiple server monitoring at the same time.

You can download ULS viewer form here: http://www.microsoft.com/en-us/download/details.aspx?id=44020.

Todd Klindt’s blog confirms this http://toddklindt.com/blog/Lists/Posts/Post.aspx?ID=512.

You can also read Bill Baer’s blog post and download the new and improved ULS Viewer. It has some bug fixes and it has some new features, like some fancy command line

parameters, and easier support for monitoring multiple servers. All the while maintaining the same charm and panache as the original version.

Products Applies to: SharePoint Server 2013, ULS Viewer.