Issue: While installing Windows server 2012 in dual boot mode in my laptop and
upgrading my client i.e. Widows 7 to Windows 8.1 I received the below error
message.
Error message: C:\Windows\system32\config\systemprofile\Desktop refers to a
location that is unavailable. It could be on a hard drive on this computer, or
on a network. Check to make sure that the disk is properly inserted, or that
you are connected to the Internet or your network, and then try again. If it
still cannot be located, the information might have been moved to a different
location.
Background: I had a Windows 7 enterprise installed on machine and
wanted to give a try to windows 8.1. It allowed me the smooth transition but gave
me error later. I wanted to build a SharePoint Server 2013 Development machine
using the HYPER-V client.
Troubleshooting:
Ø
Tried
rebooting my machine.
Ø
Have
uninstalled Windows Server 2012.
Ø
Tried
to stop some third party services in safe mode and restart the machine normally
and it did not fixed the issue.
Ø
There
are couples of solution suggested over the internet but the one worked me is
below.
Resolution:
Open
location by typing in Run command ‘C:\Windows\system32\config\systemprofile’
and verify if it has the Desktop
folder there. If the Desktop folder does not exist, then create a new folder
and rename it to Desktop or copy it from C:\users\Default\Desktop location.
Products Applied to:
·
Windows
7
·
Windows
8.1
·
Windows
Server 2012
·
SharePoint
Server 2013
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