Issue: One of my clients
was having a very strange behavior where he was not able to view few of the
items in his SharePoint list or Library.
Troubleshooting:
Checked
the permissions on the library and list level. Client was having full control
permissions.
Tried
removing and re-adding them to list and site, no success.
This
issue was not happening at my end as I have FARM admin rights.
Tried
login on client machine in SharePoint site with my credentials and issue still
exist.
Tried
login on my machine in SharePoint site with client credentials and issue was
not there.
Based
on the above steps performed this is clear that this is machine specific issue.
Tried
various things on the client machine such as clear IE cache, Resetting to
default settings, Adding the site to trusted zone. But no success.
Resolution:
Go
to Start.
Open
Run command type CMD.
This
will open command prompt for you.
Type
ipconfig /flushdns and it will flush domain
name server cache from you system.
Reboot
your machine and try to access SharePoint list or document library items.
It
should work for you now.
I
am not sure, how this resolution had resolved the problem and what it has to do
with the issue. But it finally worked and we have a happy customer.
If
you have any queries/questions regarding the above mentioned information then
please let me know.
I
would be more than happy to help you as well as resolves your issues, thank
you.
Applies to: SharePoint
Foundation Server 2010, SharePoint 2010.
No comments:
Post a Comment