The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator

We have created a new UAT environment for the deployment purposes and everything is new. Suddenly the requirement comes up for managed metadata. As this environment is newly built so we have not created all the service applications and work/create as per the requirement arises.

Problem Description:

Creation of new service application named as ‘managed metadata’

I have created a new service application by providing the following data:

-name of the service application Example. Managedmetedata_DEVSP

-name of the application pool

-selecting the appropriate service account from the dropdown which has sufficient privileges to create the SA.

-click OK

Now the service application is created without any issues.

As soon as I clicked on it then I got the following ERROR MESSAGE:

The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator.

Resolution:

Make sure the managed metadata service is already started.

How to check this:

-Central Administration

-manage services on server

-managed metadata service

-start

Once the service is in started mode then check the results again by clicking on the managed metadata service application, it has to open the page without any errors\exceptions.

If you face the same error message as mentioned above then please execute IISRESET once and that’s it.

If you have any queries/questions regarding the above mentioned information then please let me know, Thank you.