Before directly giving the problem description, let me brief some details regarding Sales Lead Pipeline template. This template belongs Microsoft Fab40 Package and comes under “Server Admin Application Templates”, detail reference: http://blogs.technet.com/b/praveenh/archive/2010/12/17/fantastic-40-application-templates-for-sharepoint-wss-amp-moss.aspx
Problem Description:
User created a Website with the Template "Sales Lead Pipeline". It works well, but there is a Workflow inside this Template to convert leads to accounts. This workflow only work with the side admin account (i.e. only for site collection administrators), all other accounts became an "access denied".
We can enter sales leads into the site but when we push the convert button, or use the convert workflow "Access Denied" is returned. User is a member of both the associated members and owners groups. So now the questions is-Do we really required to be a part of site collection admin group?
Troubleshooting the issue took some time but I finally I got this: http://social.msdn.microsoft.com/Forums/ta/sharepointcustomizationlegacy/thread/8cba4e96-35d8-4e9c-9bb9-ee17176dcd21
Which states that this is a bug in this template and there are some steps by which we can fix this.
Resolution Steps:
1. Open your sales site with SharePoint Designer
2. Go to the workflows
3. Click on the "Convert" workflow with the right button
4. Click on "Publish selected file"
5. Choose any location
6. Click publish
If you have any queries/questions regarding the above mentioned information then please let me know. Thank you.
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