Documents in this folder are not available. This folder may have been moved or deleted, or network problems may be preventing a connection to the server.: Explorer View.

Issue:

While trying to open the document library in explorer view or using “Open with Windows Explorer” option and was getting following error

Documents in this folder are not available. This folder may have been moved or deleted, or network problems may be preventing a connection to the server.

Troubleshooting:

1.       Confirmed that it’s a machine specific issue by login user to other workstation.

2.       On user workstation, checked and found that the webClient service was not running.

3.       From services.msc, changed service startup type to Automatic and Started the service.

4.       Performed IE Reset.

5.       Run Office diagnostics.

6.       Rebooted the workstation after every steps to verify.

Resolution:

1.       Backed up the registry folder "Software".

2.       Deleted a folder “Software” under “HKEY_CLASSES_ROOT -> Software -> Microsoft -> MasterAggregatorForIPP -> OleDbHandlers”

3.       Run Office Repair

4.       Restarted workstation.