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Thursday, August 16, 2012

Cannot restore from recycle bin

The Recycle Bin provides a safety net when deleting documents, list items, lists, folders and files. When you or site visitors delete any of these items from a Web site, the items are placed in the Recycle Bin.

Problem Description:
Unable to restore files/folders from Site Collection Recycle Bin
When we try to restore we get the following exception:

Error Message: Unable to restore ‘file name’

Troubleshooting Steps:
1)   Checked on the path from where the Folder was deleted and confirmed that it was not modified or deleted i.e. all the top-level folders/sites where intact to get to the folder.

2)   Checked for the available quota on site by means of storman.aspx
·         Open the site
·         Site actions
·         Site settings
·         Site collection administration
·         Storage allocation (storman.aspx)

All looked fine still unable to restore

Resolution:
·         Checked the Document Library where the folder had to be restored and found a folder named similar to the folder which was to be restored. E.g. RC PHASETEST4 as to RC PHASETEST3

·         So, renamed the similar folder to something else and tried restore, it worked. Once restored reverted the renamed folder to original.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you

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