December 9, 2014 Cumulative Update for SharePoint Server
2013 package
Description of the Office updates: December 9, 2014
Office 2013 cumulative update for December 2014
Applies
to:
SharePoint server 2013.
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Issue: Outlook continuously
prompting for password while connecting to Office 365 Find out the solution.
Background:
When attempting to
create an Outlook profile or connecting to an Office 365 mailbox, you are
sometimes continuously prompted for credentials. The client displays the message
"trying to connect...”." If you cancel the credentials prompt, you
receive the following error:
Error: The connection to Microsoft
Exchange is unavailable. Outlook must be online or connected to complete this
action.
Resolution:
Change the Logon network security
setting to Anonymous Authentication.
Mandatory Checks:
If you can’t find “Anonymous Authentication” under Logon network
security drop down, you will have to download Service Pack 2 , which is
mandatory for Outlook 2010. Open attached PDF to download the Service Pack 2.
Launch Control Panel.
In Windows 8 and Windows 8.1 Swipe in from the right to open the charms, tap or click Search , and then type control panel in the search box. Or, type control panel at the Start screen.
In Windows 7
Click
Start, type Control Panel in the Start Search box, and
then press Enter.
3.
In Control Panel, locate and double-click Mail.
4.
Click Show Profiles, select your Outlook profile, and click Properties.
5.
Click E-mail Accounts, select Account Settings and on the
E-mail tab, click Change.
6.
In the Change Account dialog, click More Settings.
7.
In the Microsoft Exchange dialog, select the Security tab.
8.
From the Login network security dropdown, select Anonymous
Authentication and click OK.
9.
Click Next and click Finish, and then click Close on the
Account Settings dialog.
10.
Click Close on the Mail Setup dialog, and click OK to
close the Mail control panel.
Why does it happen?
This issue can occur if Logon
network security under More Settings on the Microsoft Exchange Security
tab is set to a value other than Anonymous Authentication.
Applies to: Outlook 2013, Office 365.
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