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Sunday, August 11, 2013

Error : Problem occurred while contacting to the server. If the problem continues, contact your administrator while editing office documents in SharePoint 2010

Error:

Not able to edit office documents on SharePoint site and facing below error
Problem occurred while contacting to the server. If the problem continues, contact your administrator.

Solution:

 It is not uncommon for the web folders / WebDAV support in Windows XP to just stop working for no apparent reason.
You can usually reinstall the original Web Folders support by finding and executing webfldrs.msi with specific options.
Webfldrs.msi is probably in one of your system directories. It is easiest to search for it (remember to set advanced search options to include system and hidden folders). When you find the program (it’s a normal Microsoft install package) launch it, then do these steps:
  • Click “Select Reinstall Mode”
  • Uncheck “Repair all detected reinstall problems”.
  • Check “Force all files to be reinstalled, regardless of checksum or version”.
  • Check “Verify that required user registry entries are present”.
  • Check “Verify that required machine registry entries are present”.
  • Check “Validate shortcuts”.
  • Press OK
  • Click REINSTALL
  • Normally no reboot is required.
  • Now the web folder client should have been restored as it was shipped.

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