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Sunday, July 27, 2014

SharePoint 2013: Please enable scripts and reload this page

Issue: We have several user reporting the issue that they suddenly started getting error when they try to open the SharePoint sites

Error: You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.



Troubleshooting:

We did check the basic settings in IE of the users such as

Clearing the IE cookies, History and temporary files.

Resetting IE to advance settings and resetting the settings.

However, none of the above was seems to be working.

Resolution:

Searched on IE and found the MS KB which was supporting the same behavior: http://support.microsoft.com/kb/2752584.

To resolve this problem, enable the JavaScript feature in Internet Explorer. To do this, follow these steps:

Open Internet Explorer, go to the SharePoint Server 2013 site, press Alt to reveal the Menu bar, click Tools, and then click Internet Options.

On the Security tab, click Custom level.

Scroll down to the Active scripting section, and then select Enable.

We tried this method for few users and it worked.

Now the biggest challenge we have where some users were not having admin rights. We went to further investigate this and found that there were some updated ran on the user PC which basically disabled the execution of scripting on the IE of the user.

I am not sure of the team if they have done all the prior checks before rolling out the changes which affected the GPO settings of user machine and made the said change.

We had asked the team to enable the settings again to reduce the call volume.

Applies to: SharePoint 2010, SharePoint 2013.
  


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