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Thursday, August 23, 2012

"Setup is missing prerequisites" error message when you try to install the PowerPivot add-in for Excel in FAST Search Server 2010 for SharePoint

Problem Description:
Consider the following scenario:
• You have a server that has the Business Intelligence Indexing Connector feature installed in Microsoft FAST Search Server 2010 for SharePoint. 
• You have to crawl Microsoft Excel 2010 files that contain PowerPivot content. 
• You install the PowerPivot add-in for Excel on the server. 
In this scenario, the PowerPivot add-in for Excel does not install.

Additionally, you receive the following error message:
Setup is missing prerequisites:
This add-in requires Excel 2010. If you have 32-bit Excel, you must install the 32-bit version of the add-in. If not, you must install the 64-bit version. This add-in requires that the Office Shared Features component of Microsoft Office 2010 is installed.
Go to http://go.microsoft.com/Fwlink/?LinkId= 168472

Probable cause:
This issue occurs because Excel 2010 is not installed on the server.
Resolution:
To resolve this issue, install Excel 2010 on the server.
OR—Follow this article: http://support.microsoft.com/kb/982765
Please let me know in case of any queries/questions.
I would be more than happy to help you as well as resolves your issues, Thank you J
Note: When installing PowerPivot add-in for Excel, you don’t look at whether you have a 32-bit machine or a 64-bit machine; instead, you should look at whether you have 32-bit Excel or 64-bit Excel. In other words, if you are using the 32-bit version of Excel 2010, you must use the 32-bit version of PowerPivot and if you are using the 64-bit version of Excel 2010, you must use the 64-bit version of PowerPivot.

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