Tuesday, July 16, 2013

Unexpected error when attempting to create a Business Intelligence Center site

Hello Guys,

Today I am going to share one more interesting issue and troubleshooting steps so that it would be helpful to all of you.

Present environment entities:
-SharePoint server 2010
-SQL Server 2008 R2
-Windows 7 Operating system
-Internet Explorer 7

Problem description: We are trying to use the performance point in SharePoint so one of the basic need is to create a site with BI template i.e. business intelligence

-We opened our site collection
-site actions
-site settings
-site administration
-sites and workspaces
-provided site name, entered the appropriate URL, selected the required template i.e. business intelligence template and clicked OK
-as soon as we clicked OK then we got the following error message

Error Message:
An Unexpected error has occurred
Correlation ID
Date and time

Troubleshooting Done:
-Tried creating different site using different template under the same site collection- it works
-so one thing is sure that problem is with creating a BI template site.
-checked numerous site collection features
-activated performance point services at the site collection level
-checked the SharePoint logs and found the following:

Publishing Feature activation failed. Exception: System.InvalidOperationException: The SharePoint Server Publishing Infrastructure feature must be activated at the site collection level before the Publishing feature can be activated.    

From the above, it’s very clear that what needs to be done to make it working.

Activated Publishing infrastructure at the site collection level

-site actions
-site settings
-site collection administration
-site collection features
-activated Publishing infrastructure feature

Please let me know in case of any queries/questions so that we can discuss and proceed towards the resolution, Thank you.

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